FaQS

HOW CAN I CONTACT XTRAVVA?

YOU CAN EMAIL US AT EXTRAVVASTORE@GMAIL.COM

DO YOU SHIP WORLD WIDE 

YES

WHERE DO YOU SHIP FROM?

HONG KONG 

CAN I CANCEL MY ORDER?

AS WE AIM TO PROSCESS ORDERS AS FAST AS POSSIBLE YOU MUST REQUEST ANY CHANGE/CANCELATION WITHIN 12 HOURS OF ORDERING. ANY REQUEST AFTER THE TOLD TIME WILL BE DEINIED 

WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT ALL MAJOR CREDIT CARDS (VISA, MASTERCARD, AMEX) AND PAYPAL PAYMENTS.

WHEN WILL MY ORDER BE PROCESSED?

ALL ORDERS ARE HANDELED AND SHIPPED OUT OF OUR WAREHOUSE. PLEASE ALLOW EXTRA TIME FOR YOUR ORDER TO BE PROCESSED ON HOILDAYS AND SALE SEASONS. WE PROCESS ORDERSS MONDAY THRU FRIDAY.

ORDERS WILL BE PROCESSED 1-3 BUSINESS DAYS FROM THE ORDER DATE AND SHIPPED THE NEXT DAY.

HOW LONG WILL IT TAKE TO RECEVIE MY ORDERS?

DUE TO HIGH DEMAND ORDERS MAY TAKE BETWEEN 2-4 WEEKS TO ARRIVE

WHAT ID I DIDNT RECIVE MY ORDER?

IF YOU HAVENT RECEVIED YOUR ORDER IN 30 DAYS YOUR ELLIGBLE FOR A REFUND.